Refund Policy

WholeMealGuide offers both free and paid (Pro) subscription plans. Paid plans are billed on a monthly or annual basis through our authorized Merchant of Record.

All payment processing is handled by our authorized Merchant of Record. WholeMealGuide does not receive or store your payment card details.

You may cancel your subscription at any time from your Account settings. Upon cancellation:

• You will retain access to paid features until the end of your current billing period.
• Your subscription will not renew at the end of the billing period.
• No partial refunds are provided for unused time within a billing period.

As a general rule, all subscription charges are final and non-refundable. This includes monthly and annual subscription fees.

We may, at our sole discretion, consider refund requests in exceptional circumstances such as:

• Duplicate charges caused by a technical error.
• Service unavailability for an extended period due to issues on our end.

To request a refund in such cases, contact us at support@wholemealguide.com within 14 days of the charge.

By purchasing a paid subscription, you expressly consent to receiving immediate access to our digital content and paid features. You acknowledge and agree that by accessing the service immediately, you waive your statutory right of withdrawal (such as the 14-day cooling-off period in the EU/UK).

This waiver is in accordance with the EU Consumer Rights Directive (2011/83/EU), Article 16(m), which provides an exception to the right of withdrawal for the supply of digital content which is not supplied on a tangible medium if the performance has begun with the consumer's prior express consent.

If you have questions about this Refund Policy or need to request a refund, please contact us:

Email: support@wholemealguide.com